no_thanks

We have detected that your browser does not support cookies, or has set cookies to be disabled.

To continue shopping online, we encourage you to enable cookies on your browser.

For Internet Explorer browsers, please follow these instructions:
  1. Click on the Tools menubar, and select Internet Options
  2. Select the Security tab, and reset the security level to Medium
We have taken this measurement of security for your benefit, and apologize upfront if any inconveniences are caused.

Please contact the store owner if you have any questions relating to this requirement, or to continue purchasing products offline.
Cookies must be enabled to purchase online on this store to embrace privacy and security related issues regarding your visit to this site.

By enabling cookie support on your browser, the communication between you and this site is strengthened to be certain it is you who are making transactions on your own behalf, and to prevent leakage of your privacy information.
GET 15% OFF first order with Email Signup. Shipping | Returns & Exchange | Terms | Privacy
1-213-246-4022
 

RETURNS & EXCHANGES

Our returns policy lasts 30 days from the date of sale. If 30 days have gone by since your purchase, unfortunately we can't offer you an exchange or refund.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require you to follow the below procedure:

Please email the customer service team at: customerservice@lightsoutbrand.com to receive your return label.

Please send your item back within 3 days of receiving the label.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your return. If you are approved, then your exchange will be processed.

Sale items
Only regular priced items may be returned, unfortunately sale items cannot be returned. Full price items purchased using a discount code of any kind have the option to exchange. If item is returned then discount code is not reusable.

Depending on where you live, the time it may takes for your exchanged product to reach you, may vary.

Questions about the Return Policy should be sent to us at info@shoplightsout.com or by mail at
LIGHTS OUT Pro Inc.
10960 Wilshire Blvd
Los Angeles, CA, US 90024
Office: +1-213-246-4022
info@shoplightsout.com
www.shoplightsout.com

Terms of Use

SHIPPING
RETURNS & EXCHANGES
TERMS & CONDITIONS
PRIVACY POLICY