We pride ourselves on being able to process most orders the same day they are received.
Please allow 5 to 10 days for UPS delivery.
Oversize and heavy items are shipped freight carrier.
With freight carrier shipments, inside delivery and installation is not available. It is the receiver‘s responsibility to unload and install product(s).
Orders are shipped by UPS Ground in most cases. UPS does not deliver to P.O. Boxes so you must list a valid street address with your order.
Other shipping methods are available such as UPS Next-Day or Two/Three-Day delivery and UPS Global/International delivery. You pay shipping costs for these methods, which are based on the weight and destination. Simply enter your order online and you will be presented with all shipping options that we can do so you can choose between price and speed of delivery. By indicating a special delivery method, you are giving us authorization to charge you for this service. Please be aware that orders placed after 12:00 noon EST (9:00 am PST) will usually go out the following business day.
UPS does not deliver on weekends or holidays. Do not include these days when estimating your expected delivery date.
There is no guarantee that your order will go out the day you order. If you have specified a One, Two, or Three Day delivery and are placing the order after 1pm EST, it is likely your order will be shipped the following business day.
UPS Ground Shipping Times
We currently only offer UPS expedited and express for international shipping at this time. Dave (The Boss Man) explains why in these links below.
We do however use International Freight Shipping for all equipment orders but you will need to contact customer service or equipment sales for a shipping quote.
Any dispute over shipping, taxes, customs or duty should be addressed to UPS or the Freight Shipping Company.
Currently, the following states' residents are subject to sales tax collected by EliteFTS: AR, GA, IA, IN, KS, KY, MI, MN, NC, ND, NE, NJ, NV, NY, OH, OK, RI, SD, TN, UT, VT, WA, WI, WV, WY.
International customers may be subjected to taxes payable to your own country upon receiving the package, but we do not collect or know what the amount of these taxes are. Check with your country’s tax authority.
UPS has provided us with the following statement for our Canadian customers:
“Canadian Customs requires Canadian recipients to pay applicable duties and taxes on each shipment entering Canada. This may include PST, GST, HST, duties and other taxes of goods (e.g. excise tax). A brokerage fee is also charged to process shipments and present the requisite customs paperwork to Canada Customs on the importer’s behalf.
Your order will be shipped under UPS’s e-Trailer Brokerage Program (eBP), where eligible shipments imported into Canada are subject to applicable duties and taxes as well as an average of $10.00 flat brokerage fee($4.00 USD entry prep fee + $6.00 CAD bond fee on ground shipments; $10.00 CAD bond fee on air shipments) for shipments valued below $200.00 USD. Additional fees will apply on shipments over this value. Shipments valued at $200.00 CAD and above and/or being imported to Canada for commercial purposes and/or subject to specialized clearance may incur additional fees.
Please, be aware that UPS will request payment of these charges at the time of delivery. You have the ability to call UPS ahead of time (1-800-742-5877) to pay these charges, eliminating the need for payment on delivery. “
For quickest delivery, we recommend that you call the UPS toll-free number and pre-pay for these charges, as this will avoid repeated delivery attempts should you not be there personally to pay the fee at the time the driver arrives.
Sales and Promotions:
Elitefts.com reserves the right to cancel any sale or promotion at anytime.
All free items are limited to one per house hold.
Only items specifically marked as free shipping are eligible for free shipping.
Elitefts.com is not responsible or to be held accountable for any pricing mistakes online or verbal.
Any order Elitefts.com deems as “abusing the sale” will be cancelled and refunded within 1 business day and customer notified.
Elitefts.com has the right to refuse any order.